Wilson Washroom Services supplied and serviced air fresheners for Dukes Bar, streamlining payments with direct debit and ensuring fresh, well-maintained washrooms.
| Client Name | Dukes Bar Glasgow is a popular, modern, stylish bar which is situated in the West End of Glasgow and has a varied selection of cocktails, wine and craft beers. |
|---|---|
| Location | Situated in the Finnieston area of Glasgow, the bar is in walking distance from the Kelvingrove Art Gallery and Museum and OVO Hydro, which also links with the SECC train station if heading back to the city centre of Glasgow. |
| Requirements | Wilson Washroom Services were already servicing Dukes Bar with the supply and servicing of feminine hygiene units in their premises. They contacted Wilson Washrooms for a quotation to supply and service air fresheners in both toilets. They also requested if they could make payment by direct debit to make the entire payments process easier. |
| Solution | After Wilson Washrooms received the initial enquiry, we provided a quotation for the air fresheners as requested; we also advised the customer they could decide to pay by direct debit if this was their preferred method of payment. A quotation was issued for 4 air fresheners which would include 4 services per annum. |
| Outcome | The customer was happy with the quotation we supplied, allowing us to issue a digital contract and an electronic direct debit mandate. Once all contracts were digitally signed we were able to install the air fresheners and start the service route. The customer is happy that their washrooms are being reliably looked after, and the invoice and payment process has been simplified. |
