This speciality coffee shop in Edinburgh needed to improve their range of washroom facilities to provide a better customer experience. Products installed included eco-friendly toilet roll and soap dispensers, sanitary disposal units and air fresheners.
| Client Name | Brew Lab Coffee |
|---|---|
| Business Sector | Food and Beverages |
| Location | Edinburgh |
| Website | |
| Requirements | The manager Steven contacted Wilson Washroom Services a number of months ago and invited us to visit the premises to advise on ways we could improve the washroom facilities and provide a better service to his customers than they had been receiving from their current provider. |
| Solution | We suggested nice new designer toilet roll holders in white and soap dispensers that would give the toilets a nice clean fresh look. These were all supplied and fitted free on a loan agreement. Another big plus for the site was that the products now being supplied are all eco-friendly and provide the best value for money for the customer. He was delighted to hear this. We installed these products in a very timely manner and Steven was delighted with our quick response. He also required sanitary disposal units and air fresheners for the coffee shop which were to be installed at a later date when the current washroom contract had ended. These were installed just this week, the date that was agreed on a number of months ago. |
| Outcome | The washrooms are looking exquisite with the very stylish washroom equipment and the customer is delighted with their newly refurbished washrooms. They were happy with the professional manner that Wilson Washroom Services dealt with our enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional, quick and efficient manner. |
