Case Studies

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Case Study – European Circuits, Clydebank

Wilson Washrooms was recently asked to investigate useage of paper consumables at this electronics company.
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Client Name: Enterprise Circuits
Business Sector: Electronics
Website: http://www.european-circuits.co.uk/
Location: Clydebank, Glasgow
Requirements
The client had identified that there was heavy wastage on the paper disposables such as toilet rolls and hand towels.
Solution
After a discussion to identify the needs and concerns we recommended a trial of our Baywest Range of paper dispensers for a few weeks to monitor cost savings and wastage against the current system.
Outcome
The system successfully ensured there was no wastage in the paper consumables and reduced the client's overall spend on toilet paper and hand towels, The fact that the Bay West paper also comes with the Eco-Label certification was an added bonus.
Feedback
The client was delighted with the results of the trial. They were also very impressed with the performance of the Oxy-Gen Powered Air Freshener, which they also trialed, and has now taken a nice red dispenser on contract for her reception area.
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Case Study – Water Management System

Wilson Washroom Services was recently called to a site to investigate an issue with a urinal trough in a Gents washroom.
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Client Name: Not available
Business Sector: Not available
Location: Not available
Requirements
Wilson Washroom Services was recently called to a site to investigate an issue with a urinal trough in a Gents washroom. Our engineer's report read as follows.

Problem Trough Urinal flushing every 2 minutes.

Flushes/Day: 720
Flushes Year: 262,800
Litres/Year: 5,256,000
Tonnes/Year: 5,256
Cost Per year: £10,512
Solution
Wilson Washrooms installed a Water Management System to regulate urinal flushing which made it more efficient and saved our client thousands.
Outcome
After installation of Water Management System:

Flushes/Day: 8
Flushes Year: 2,920
Litres/Year: 58,400
Tonnes/Year: 58
Cost Per year: £117
CUSTOMER ANNUAL SAVING £: £10,395

The flush cycle per day can be tailored to individual requirements, anything from 2 to 168 flushes per day, Monday to Friday only, day time only, etc.

Don’t pour your money down the drains! Give Wilson Washroom Services a call to see what we could save you.
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Monkey Madness, Soft Play & Party Venue, Clydebank

The owner of this children's party venue had concerns about a bad odour coming from the premises' washrooms.
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Client Name: Monkey Madness
Business Sector: Leisure
Website: http://monkey-madness.com/
Location: Clydebank, Glasgow
Requirements
Younis, the owner of Monkey Madness, had concerns about a bad odour coming from his washrooms. The owner called Wison Washrooms and we arranged a site visit for the very the same day. Our investigations discovered that the odour was caused by a build-up of uric acid emanating from the waste water pipes.
Solution
Our recommendation was that we should install an Air Steril unit. The Air Steril is an odour eliminator which kills the bacteria that are causing the odour and the unit also doubles up as an infection control unit fighting against other well-known bacteria, viruses and moulds. We further recommended the fitting of a water management and enzyme dosing unit in the urinals to fight against the future build-up of uric acid in the waste water pipes.
Outcome
Once the solutions was installed the owner called us the same night to say how pleased he was as the Air Steril unit had eliminated the odour immediately, therefore solving the problem.
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Case Study – Regent Shopping Centre, Kirkintilloch

This busy shopping centre needed to improve the hand drying facilities in their washroom as well as reducing their annual running costs.
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Client Name: Regent Shopping Centre, Kirkintilloch
Business Sector: Retail
Location: Kirkintilloch
Requirements
The Regent Shopping Centre Kikintilloch was looking for a way to improve the fabric of their washrooms and services being provided to their shoppers, whilst reducing the annual costs of running their facility.
Solution
After a full site survey, Wilson Washroom Services recommended that the site be fitted with the Bay West Revolution Toilet Tissue system. This dispenser holds 3 toilet rolls at a time providing a large capacity, meaning the toilet roll dispensers would not run out of stock as readily. This reduced the amount of restocking visits the staff on site would have to make compared with a conventional system. The site also decided to install the Bay West Foam Soap dispensers and Bay West Micro Towel Dispensers to complement the toilet roll dispensers. Wilson Washroom Services also installed Low Energy Hand Dryers that are able to dry hands in 12 seconds whilst only using 550W of electricity resulting in big electricity savings over conventional hand dryers. Air Steril units were also fitted in the washroom corridor and washrooms themselves. The units were fitted to eradicate malodours and improve the general washroom environment. To complete the review Wilson Washroom Services provided Sanitary Disposal units for use on site and a Nappy Disposal Unit for their baby changing area.
Outcome
The site now has a range of environmentally friendly products, some of which boast the European Eco Label. The site has noticed a marked reduction in the amount of time having to be spent replenishing their dispensers along with no dispensers running out of stock. Wilson Washroom Services completely renewed all of the washroom equipment on site, leaving the washrooms looking great and ready to serve their shoppers over the coming years.
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Case Study – Cost Effective, Eco Friendly Washroom Systems for Summerhall Arts Venue in Edinburgh

This multi-purpose arts venue needed improved, more cost effective and environmentally friendly washroom systems to better serve their customers and also help staff cope with the demands of high volume footfall.
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Client Name: Summerhall
Business Sector: Multi-purpose Arts Venue
Website: http://www.summerhall.co.uk
Location: Edinburgh
Requirements
Wilson Washroom Services was invited to visit and provide a site survey for Summerhall, formally the Royal Dick Vet School in Edinburgh. The facility is now a multi-purpose venue with offices known as The Cube, bars, restaurant, event space, etc. They were finding the washroom systems they had in place were not coping with the demands that were being put on the washrooms. Toilet roll and centre feed dispensers were running out during busy periods which was putting additional demands on the Summerhall team to keep the dispensers replenished coupled with the costs of running the systems.
Solution
After a site survey it was recommended that the facility fit the Bay West Revolution Toilet Tissue system. With its large capacity dispenser being able to hold 3 rolls of toilet paper at a time, this reduced the amount of time that had to be spent checking and refilling dispensers along with the fact that all of the paper being supplied was being used completely, so they eradicated having to remove rolls which still had some paper left on them, but not enough to last until the next service visit! We also recommended introducing Wilson Washroom Services Lo Energy Fast Dry Hand Dryers; there were several benefits to fitting the hand dryers to the site. Due to the high volume of people that could be using the facilities at one time (particularly during the Edinburgh Festival) the traditional paper towel system was not coping with the demand, coupled with the high on going costs of supplying the paper.
Outcome
By fitting the Lo Energy Dryers to the washrooms on site the costs of drying hands has been reduced and efficiency in the washrooms has been improved. The environmental impact of the hand dryers has been kept to a minimum as we have provided the site with ultra-low energy 550W units. White units were provided though there is a choice of bright or satin chrome finish in the Wilson Washrooms Services Lo Energy range. We provide this site with our complete washroom service and will continue to advise and introduce innovative products and practices as they become available in the future.
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Case Study: Cost Reduction & Washroom Services Improvements for Volvo Truck & Bus

Solutions to provide up-to-date washroom products, continuity of washroom consumables throughout all centres and fix purchase prices.
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Client Name: Volvo Truck and Bus Centre North & Scotland
Business Sector: HGV Sales Service
Website: http://www.volvotrucks.com
Location: Scotland and Northern England: Aberdeen, Ayr, Glasgow East, Glasgow West, Blyth, Carlisle, Edinburgh, Washington, Inverness, Lancaster, Perth, Teeside
Requirements
Reduce costs, improve site services and streamline purchasing.
Obstacles
All of the sites were using differing washroom suppliers, paying differing prices and receiving less than satisfactory levels of service from their washroom providers. Added to this the sites were using different washroom consumables throughout the region.
Solution
WWS were able to streamline all of the client’s washroom requirements by fixing prices, supplying and fitting free Bay West Consumable dispensers and introducing new and innovative products such as Air Steril units and Lo Energy Fast Dry Hand Dryers. There is now continuity within VTBNS washroom facilities.
Outcome
Improved levels of washroom service, streamlined purchasing (all sites are on the same tariff for washroom services and consumables as prices have been agreed centrally). Improved budget control for Volvo management. Reduced costs whilst improving environmental credentials due to Bay West Products having European Eco Label Status.
Feedback
"Have been delighted with the service levels offered by WWS over the past 3 years. The Service staff are courteous and professional, the products are high class and requests are dealt with quickly and efficiently regardless of location. WWS continue to exceed expectations time after time and I would have no reservations in recommending this company."

Ronnie Hassan, SHEQ Manager, North & Scotland
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