Case Studies

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Case Study – Improved Sitewide Soap Dispensing System at Murrayfield Stadium, Edinburgh

Murrayfield Stadium needed a new and improved soap system that was reliable and economical to run.
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Client Name: The Murrayfield Experience
Business Sector: Stadium, Sporting/Concert Venue
Website: http://www.murrayfieldexperience.com
Location: Edinburgh
Requirements
Facilities managers at The Murrayfield Experience needed to renew and improve the soap system at Murrayfield Stadium in Edinburgh and have a new soap system fully installed in time for the start of the RBS Six Nations Competition. The site had a mix of wall mounted soap dispensers and dispensers fitted on some vanity units throughout their facility.
Solution
After a free site survey, Wilson Washroom Services recommended that the site be fitted out with the latest fully automatic Black and Chrome soap dispensers from GoJo. The dispensers look great, are extremely reliable and economic to run. The dispensers come in 2 sizes 700ml and 1200ml. As the site was looking for the dispensers to be mounted onto mirrors in their washrooms we advised using the 700ml dispensers, as we are able to fit this size direct on to glass and mirrors if required. The dispensers are part of the GoJo LTX range which come with a lifetime guarantee for the end user, so no worries about additional costs in the future.
Outcome
The Murrayfield Experience agreed with our recommendations and took advantage of our offer to supply and fit the soap dispensers completely free of charge. The facility now has only one style of dispenser in place, so it will be easier for the site to manage the stock requirements for the soap system moving forward. An additional benefit was improved aesthetics of the washrooms within the site.
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Case Study – Tanfield Custom Logo Entrance Mat

As part of ongoing improvements at this state-of-the-art office complex the decision was taken to have a custom high definition logo mat made to enhance the main entrance of the building.
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Client Name: Tanfield
Business Sector: Commercial Office Accommodation
Website: http://www.tanfield-edinburgh.com
Location: Edinburgh
Requirements
Tanfield has been comprehensively designed to reflect the changing and flexible requirements of 21st century office occupiers. Each aspect of Tanfield’s interior has been designed to allow the occupier to utilise the spacious common areas including an onsite coffee shop and various break out areas. As part of ongoing improvements being made at the site the decision was taken to have a custom high definition logo mat made for the main entrance of the building.
Solution
The process for arranging a mat of this style and type was really easy, with the artwork being arranged within 24 hours and delivery to site from receipt of order taking only 5 working days. The mat was produced by utilising the latest HD Print Technology available to Wilson Washrooms.
Outcome
The result was fantastic and the site now has a large custom logo entrance mat in place that will be fully maintained as part of the Wilson service.
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Case Study – Ayr Gaiety Theatre Improved Washroom Services For Panto Season

Fee Fi Fo Fum - Wilson Washroom Services to The Gaiety comes! This famous theatre in Ayr needed improved washroom services ahead of the busy panto season.
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Client Name: Gaiety Theatre
Business Sector: Theatre / Arts & Entertainment Venue
Website: http://ayrgaiety.co.uk
Location: Ayr
Requirements
Fee Fi Fo Fum - Wilson Washroom Services to The Gaiety comes! This famous theatre in Ayr needed improved washroom services ahead of the busy panto season. Wilson Washroom Services were recently invited to The Gaiety Theatre in Ayr to provide a quote for their washroom service requirements. After a thorough site survey and meeting with the Operations Manager, The Gaiety agreed and accepted the offer being made by Wilson Washroom Services to service their facility.
Solution
In addition to the usual washroom products required The Gaiety decided to change their soap dispensers to the cost-effective Bay West Foam Soap system which Wilson Washrooms were happy to supply and fit on a free on loan basis.
Outcome
With a busy Pantomime season just around the corner The Gaiety’s scrubbed up well thanks to Wilson Washroom Services. If you ever visit The Gaiety then make sure you check out the new equipment in their washrooms!
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Case Study – Wellgreen Medical Practice

When this large Glasgow medical practice decided it was time to update and improve their washrooms and consulting rooms with new hand towel and soap dispensers they looked no further than Wilson Washrooms.
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Client Name: Wellgreen Medical Practice
Business Sector: Healthcare
Website: http://www.wellgreengp.co.uk
Location: Glasgow
Requirements
To replace various types and styles of hand towel, soap and toilet roll dispensers with new, modern, cost effective dispensers that would not only save the practice money in real terms but also improve the look of the facility.
Solution
It was agreed that Wilson Washrooms would supply and fit the Bay West range of Micro Folded Hand Towels along with the GoJo Touch Free Automatic Foam Soap Dispensers. All of the dispensers were supplied free of charge. The practice had a choice of five colours on the hand towel dispensers which were black, white, red, green and blue. The Foam Soap dispensers were also available in a choice of white, black or chrome. With great cost-in-use-savings being achieved after a short trial it was decided that the practice completely renew all of its consumable dispensers.
Outcome
The site have been using the new dispensers for over six months now and have found the dispensers to be performing as promised. With great reductions in waste being generated due the dispensing system of the hand towels and ultra economical foam soap dispensers it is safe to say that the practice has made a positive change for style, cost and the environment with the implementation of the new systems.
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Case Study – High School of Glasgow Club

This Glasgow sports club needed to drastically reduce their water consumption. Wilson Washroom Services was able to save them £6,000 per year!
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Client Name: High School of Glasgow Club
Business Sector: Sports Club
Website: http://www.ghscl.org.uk
Location: Anniesland, Glasgow
Requirements
Wilson Washroom Services were invited in to the High School of Glasgow Club to advise on solutions to reduce the clubs water usage. The club had identified that they were consuming a lot of water in certain areas of their club and were looking for Wilson Washroom Services to advise on the best solutions to help reduce consumption and costs. It became clear that the facility had a number of uncontrolled cisterns in the washrooms, the results of which meant 7 cisterns in the facility were flushing 9 litres of water, 8 times an hour, 365 days a year. That’s one flush every 7.5 minutes!
Solution
After the high usage areas were identified it was agreed that Wilson Washroom Services would fit 7 Water Management Systems with Fobs fitted to each cistern as soon as possible. Unlike most standard Water Management Systems the fob element of the Wilson Washroom Services Water Management System allows the end user to carry out additional flushes as and when they feel it is required for their site, without having to call out engineers to re configure the units.
Outcome
Water consumption has now been reduced by 75% and the club have estimated a monthly saving of £500.00 on their monthly water charge, equivalent to annual savings of £6,000.00.
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Case Study – Simon Community Scotland

This Charity for the homeless needed to centralise the purchasing of washroom services and consumables across their services based in Ayrshire, Lanarkshire and Glasgow.
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Client Name: Simon Community Scotland
Business Sector: Homeless Charity
Website: http://www.simonscotland.org
Location: Ayrshire, Lanarkshire and Glasgow
Requirements
Simon Community wanted to centralise the purchasing of washroom services and consumables across their services based in Ayrshire, Lanarkshire and Glasgow.
Solution
After a meeting between Simon Community and Wilson Washroom Services it was agreed that a site survey would be carried out at all of their sites. After the surveys were completed, Wilson Washroom Services recommended that the Bay West Toilet tissue, Micro hand towel and Foam soap system be put in each location, with each site choosing what style and colour of dispensers they would like. (Bay West dispensers are available in 5 colours- Black, White, Red, Blue or Green). Wilson Washroom Services also provided Sanitary Disposal Units for the staff and communal toilets at each location.
Outcome
Simon Community has now streamlined their procurement process by implementing the recommendations made by Wilson Washroom Services. Previously, each site was using differing services and products from different suppliers, all at different rates. Now the organisation has one set price for all their washroom and consumable requirements along with hidden savings on reduced admin in managing multiple supplier accounts.
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Case Study – Euro Hostel Liverpool

EH Liverpool is the latest addition to the Euro Hostel Family who also have sites in Glasgow, Edinburgh and Newcastle. When Euro Hostels took over the site Wilson Washrooms were invited in to look at improving their washroom facilities.
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Client Name: Euro Hostels Liverpool
Business Sector: Travel and Tourism
Website: http://www.eurohostels.co.uk/liverpool
Location: Liverpool
Requirements
Provision of high standard and cost effective washroom facilities.
Obstacles
Standardisation of washrooms facilities throughout the Euro Hostel sites
Solution
As well as ensuring the correct service cycle was put in place for the site we also supplied and fitted the Bay West range of Toilet Paper dispensers and Bay West soap dispensers. The client decided to fit a mix of colours throughout the site choosing from the range of Blue, Red, White, Green and Black dispensers and all these were supplied and fitted to the site FREE of charge. We also kitted the site out with our new Oxygen Powered Air Fresheners.
Outcome
Euro Hostel Liverpool has now been enjoying the new dispensers for over 6 months and the feedback from the client has been fantastic. Not only are they saving money on the toilet paper and the soap they have been delighted with the performance of the air fresheners that we fitted in the corridors and lift foyers.
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Case Study: Improved Infection Control and Air Quality for Enable, Glasgow

Measures that enhanced and improved the environment within a Glasgow Charity's care home for 15 residents.
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Client Name: Enable Glasgow
Business Sector: Care Organisation
Website: http://www.enableglasgow.org.uk
Location: Glasgow
Requirements
Improve infection control and improve air quality
Solution
Enable Glasgow is a charity that provides support to adults with learning disabilities and their carers in Glasgow. Having been given a demonstration of an Air Steril Unit by Wilson Washroom Services the client felt that this product would both enhance and improve the environment of the care home for all 15 residents. Being ever conscious of the requirement for having robust infection control measures Enable’s Management were particularly interested in the sterilising aspect of the product as well as it proven eradication of malouders.
Outcome
The Enable care home has been experiencing the benefits of our Air Steril products for over 3 years and service users and staff can testify to the comfort and improvement this has brought to the environment.
Feedback
The Air Steril units have become an important product that we would not want to be without. We are extremely pleased with the effectiveness of the Air Steril Units and the service we have received from Wilson Washroom Services over the past 3 years.

Theresa Campbell, Registered Manager
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Case Study – Glen Contracts, Glasgow

Wilson Washrooms Services were asked to provide above standard Sanitary Disposal Units at a high end site in Glasgow.
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Client Name: Glen Contracts
Business Sector: Cleaning Contractor
Website: http://www.glencontracts.co.uk
Location: Glasgow
Requirements
Glasgow based contract cleaning company, Glen Contracts, contacted Wilson Washroom Services regarding a high end site they were looking after that required something above the standard sanitary units that are the industry norm.
Solution
Wilson Washrooms were able to offer Glen Contracts a Satin Chrome Sanitary Disposal Unit from our range. The unit is part of our Designer Range and is the ideal choice of unit to complement any high end and modern washroom. With hands free operation and classy Black and Chrome finish, the units certainly look the part.
Outcome
The bins are now on site with our customer and their client delighted with the style and finish of the units to the extent that they have ordered another 9 units to be fitted elsewhere. There is an added bonus with these units; a £1.00 donation for every unit on site will be donated to the Eve Appeal (a very worthwhile cervical cancer charity), so everyone is a winner with the new Designer Bins on site.
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Case Study – Dalmellington Community Centre, Ayrshire

This Ayrshire community centre needed to upgrade all their washroom facilities as part of a major refurbishment.
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Client Name: Dalmellington Community Centre
Location: Dalmellington, Ayrshire
Requirements
The local community centre in Dalmellington, Ayrshire was undergoing a complete refurbishment and Wilson Washroom Services were invited in to advise on improvements that could be made to their washrooms prior to re-launch of the centre.
Solution
After a full site survey was carried out on the site and listening to the customers’ requirements it was recommended that the washrooms be fitted with a range of white Bay West Toilet Tissue Dispensers and Bay West Micro Hand Towel Dispensers along with Hands Free Designer Foam Soap Dispensers from GoJo. Lo Energy Fast Dry Hand Dryers, which dry your hands in approximately 10 seconds, were also fitted to the site. The new environmentally friendly Oxygen Power Air Fresh units were also supplied.
Outcome
The community centre saved money on their new toilet tissue dispensers and new soap dispensers as they were all supplied and fitted completely free of charge. The Lo Energy Fast Dry Hand Driers helped increase the speed at which people can proceed through their washrooms during busy periods. The washrooms now smell great 24 hours a day thanks to the Oxygen Power Air Fresh units.
Feedback
We were delighted with the professional manner that Wilson Washroom Services dealt with our enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional and efficient manner.
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