Case Studies

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Case Study – PANDA Chinese Restaurant, Glasgow

As part of some improvements being made at the restaurant the decision was taken to have a custom high definition logo mat made for the main entrance of the building. A welcoming element for their customers.
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Client Name: PANDA Chinese Restaurant
Business Sector: Restaurant
Website: http://www.pandacuisine.co.uk
Location: Springfield Quay Glasgow
Requirements
The General Manager from Panda Chinese restaurant contacted us a couple of weeks ago, via a recommendation from another restaurant manager. He invited us in for a meeting to discuss his requirements. As part of some improvements being made at the restaurant the decision was taken to have a custom high definition logo mat made for the main entrance of the building. A welcoming element for their customers. The client told us he was looking for something a little different from the normal, something a bit more complex, we sat together going through the in’s and out’s of what he wanted, he then emailed the Panda Logo over so we could put together a design for the mat.
Solution
The process for designing a mat of this style and type was a bit trickier than normal, the client wanted “ Welcome and Please call again” on the same mat with the artwork reading for entering and leaving the building. A rough copy was drawn up and sent to our highly trained Designers, where they then put it together and added the colour to get the full effect, this process only took 2 days before it was emailed back to myself, then taken to the client for his approval. There were a couple of minor changes the client wanted. This has now been submitted to the designers once again to apply the changes. With all of the changes made and artwork signed off, the client will then have the mat at the entrance to his restaurant within 5 working days, from start to finish this project has taken around 8 days.
Outcome
The result will be fantastic and the site will have a large custom logo entrance mat in place that will be fully maintained as part of the Wilson service. We would like to take the time and wish “Panda Chinese Cuisine” good luck in the upcoming “Spice Awards” they are competing for Best Buffet 2017, Best Family Restaurant 2017 & Best Team 2017 We ask you all to please vote at www.spiceawards.co.uk/vote
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Case Study – Pusterla 1880UK, Cumbernauld

Wilson Washroom Services carried out a complete site survey, then provided their Head Office in Dover with a Digital Contract for the washroom facilities required which included Sanitary Bins, Air Fresh units, a water management system and urinal sleeves.
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Client Name: Pusterla 1880UK
Business Sector: Packaging
Website: http://www.pusterla1880.com
Location: Cumbernauld
Requirements
Pusterla 1880UK have recently opened a new facility in Cumbernauld Scotland.

Pusterla 1880uk contacted us by email via our website. They required Wilson Washroom Services to visit their premises to complete an onsite survey to fully refit their washroom facilities and to submit a quote for their new Scotland site.
Solution
Wilson Washroom Services carried out a complete site survey, we then provided their Head Office in Dover with a Digital Contract for the washroom facilities required which included Sanitary Bins, Air Fresh units, a water management system and urinal sleeves. The Digital Contract allows us to send the contract over the internet for the customer to fully review and sign online with both parties getting a copy of the signed document making it a very efficient time saving process, as well as reducing the amount of paper required so is good for the environment too.

Wilson Washroom Services advised on fitting the Water Management System as hundreds of pounds can be lost each year if the water consumption is uncontrolled. Pusterla 1880 have found this has proven to be the best solution to help reduce water consumption and more importantly save them money on their water bill over the year.

This is used in conjunction with a urinal sleeve. Urinal sleeves will prevent foul odours for up to 13 weeks. Our unique sleeve will lock all foul odours in the waste pipe work using its patented incorporated odour lock system, whilst also emitting a pleasant minty fragrance.
Outcome
Wilson Washroom Services in a very timely manner delivered and fitted the washroom equipment throughout their new facility. An appropriate service cycle was also agreed on by Pusterla 1880UK and Wilson Washrooms for sanitising and maintaining the equipment.
Feedback
Pusterla 1880uk were delighted with the professional manner that Wilson Washroom Services dealt with their enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional and efficient manner.
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Case Study – Viva Ristorante, Glasgow

This busy Italian restaurant was let down by their existing washroom service provider and needed sanitary and air freshening services as a matter of urgency. Our immediate response (to the delight of the restaurant owner) solved the emergency and led to some interesting developments…
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Client Name: Viva Ristorante
Business Sector: Restaurant
Website: http://www.viva-ristorante.com
Location: Glasgow City Centre
Requirements
Viva Ristorante is a busy Italian restaurant in the heart of Glasgow City Centre. The proprietor of the restaurant contacted Wilson Washroom Services in an emergency situation. They had been badly let down over the last couple of months by a major well known provider failing to attend their site to service the sanitary bins and air fresheners.
Solution
To the proprietors delight the staff at Wilson Washroom Services were able very quickly to fix this problem for Viva by servicing their sanitary bins the very next day, even though it was a Saturday! After a meeting with the proprietor of Viva, he asked if Wilson Washroom Services could now provide the washroom facilities for the Ristorante.
Outcome
Viva Ristorante were happy with the recommendations and delighted with the quote provided by Wilson Washroom Services and with their speedy response. The equipment, including sanitary bins, auto air fresheners and a urinal sanitiser everything which is required by the restaurant to provide a first class service to their customers has now been fitted. A suitable service schedule has been agreed to suit the needs of the Restaurant. We at Wilsons look forward to a long and successful relationship with Viva Ristorante.
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Case Study – Newlands Nursery (The Glasgow Academy)

The newly opened Newlands Nursery (part of the The Glasgow Academy) required their washrooms to be fitted out to a high standard during their refurbishment programme.
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Client Name: Newlands Nursery (The Glasgow Academy)
Business Sector: Childcare/Education
Website: https://www.theglasgowacademy.org.uk/schools-pre-schools/prep-schools/newlands/
Location: Glasgow South Side
Requirements
Newlands Nursery, newly opened in August 2017, is part of the The Glasgow Academy. As part of the nursery’s refurbishment they required their washrooms to be fitted out ensuring the high standard throughout all other nursery areas was continued into the washroom areas. As Wilson Washroom Services provide the washroom services throughout the other Glasgow Academy campuses around Glasgow we were invited in to advise on the products we could supply.
Solution
After a site visit and discussion with the management involved, Wilson Washroom Services were able to advise on what service would best suit the Nursery’s requirements. We advised using the Bay West range of paper dispensers giving the facility a choice of 5 colours (Red, White, Blue, Green and Black) with 3 different styles of toilet roll dispenser and 4 different styles of hand towel dispensers ensuring they could choose dispensers to suit each washroom area of their facility. All the paper that is supplied for these dispensers are fully Eco Label accredited products ensuring that the facility are also using the most environmentally friendly system on the market.
We also recommended our Sanitary Disposal Units and a Nappy Disposal Bin for the nursery along with a service frequency to suit the nursery requirements and a nice bright “Logo” mat for the main entrance.
Outcome
Newlands Nursery were happy with the recommendations and delighted with the quote provided by Wilson Washroom Services. We have now fully fitted out the nursery with the washroom dispensers chosen by the site and have commenced the service for the sanitary bins and the nappy bin on site with a new “Logo” mat being currently manufactured bespoke for the site.
We at Wilsons look forward to a long and successful relationship with Newlands Nursery and wish them every success in the future.
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Case Study – Gleddoch Family Butchers, Paisley

This longstanding Wilsons customer relocated to a brand new custom built premises in Paisley City Centre. With the new shop being a complete fit out, Wilsons were called on to fit out behind the scenes at this fantastic new shop.
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Client Name: Gleddoch Family Butchers
Business Sector: Retail
Location: Paisley
Requirements
Longstanding Wilsons customer has relocated to a brand new custom built premises in Paisley City Centre. With the new shop being a complete fit out, Wilsons were called on to fit out behind the scenes at this fantastic new shop.
Solution
After a full survey with Neil to assess the requirements, Wilsons supplied and fitted Bay West Micro Hand Towel Dispensers above all of the wash hand basins along with Hands Free Auto Foam Soap Dispensers. The non-touch soap dispensers give added protection in such a hygiene conscious environment.

The butchers also took advantage of the EV Range of chemical dispensers. The dispensers are wall mounted and can be set to accommodate either a direct dispense to a sink, a bucket on the floor or to a flask. The system is designed to dispense the exact dose required for each application. The dispensers have a time lock built in, this helps to stop the chemicals being overdosed and to keep the costs in use to a minimum, saving money.

There are a number of different chemicals that can be used in this system from a basic anti-bac pot wash to a specialised Double Agent Sanitising spray. The Double Agent spray consists of 2 different anti-bac detergents being supplied in each case, which by changing the formula of anti-bac each time, you are reducing the time bacteria has to develop a resistance to the anti bac solution by changing the formula being used to attack and kill any harmful germs.
Outcome
The butchers was fully kitted out with paper, soap and chemical dispensers, and is now fully operational and successfully supplying the people of Paisley and beyond with their first class produce.
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Case Study – Enable Glasgow (Esmond St)

Glasgow based care provider Enable Glasgow wanted to put the finishing touches to their latest Residential Care Home for adults with learning disabilities. Wilson Washroom Services were asked to fit out their washrooms and advise of any other products or services that would enhance the environment within their new facility.
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Client Name: Enable Glasgow
Business Sector: Care Organisation
Website: http://www.enableglasgow.org.uk/
Location: Glasgow
Requirements
Glasgow based care provider Enable Glasgow wanted to put the finishing touches to their latest Residential Care Home for adults with learning disabilities. After purchasing a 32 bed facility and carrying out an extensive refit of the property the organisation wanted Wilson Washroom Services to fit out their washrooms and advise of any other products or services that would enhance the environment within their new facility.
Solution
After a visit to site and a meeting with the management team it was decided to install designer black and chrome no-touch foam soap dispensers throughout the home. The dispensers were supplied and fitted by Wilson Washroom Services fitters. All the dispensers come with a lifetime guarantee.

In keeping with the high quality finishes within the home it was decided that Bright Chrome Air Fresh units would be fitted, our new environmentally friendly Oxy-Gen Power Air Fresh units were fitted throughout the home’s washrooms along with a number of units fitted in the corridors to help create a pleasant aroma as residents, staff and visitors move around within the facility.

The non-aerosol units release their perfume continuously, 24 hours a day and have a bi-monthly service schedule which reduces the number of times our service team have to visit the site for servicing allowing the home to operate smoothly with reduced calls from service engineers on their site.

Bright Chrome Lo Energy Fast Dry Hand Dryers were fitted in all of the public toilets along with our designer Sanitary Disposal Units that will be serviced by our service team on a regular basis.
Outcome
The home is delighted with the high quality products that have been provided and are now benefitting from the first class service being provided by Wilson Washrooms.
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Case Study – Restaurant Washroom Facilities for The Counter in Glasgow

American burger chain The Counter decided to use Wilson Washrooms to provide all of their washroom requirements at its first outlet in Scotland.
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Client Name: The Counter
Business Sector: Restaurant
Location: Glasgow
Requirements
American burger chain The Counter decided to use Wilson Washrooms to provide all of their washroom requirements at its first outlet in Scotland. The Counter was launched in LA in 2003. The company have plans to open 20 outlets throughout the UK over the next 5 years.
Solution
Wilsons have provided everything that is required for the restaurant to provide a first class service to their customers when using the washrooms within their premises. In keeping with the restaurant’s high end requirements it was decided that the washrooms be kitted out with the Oxygen Power Air Fresh Units, which not only provide a strong lasting fresh odour they are great for the environment as the aerosol tin for the fragrance delivery along with the refill cartridge in the Oxygen Unit are 100% recyclable.
Outcome
With a suitable service schedule being agreed, we at Wilsons look forward to long and successful relationship with The Counter and are sure their restaurant will be a great success with more outlets opening throughout the UK in the coming months and years. So keep your eyes open! If you are looking for a first class burger then why not try The Counter out! We’re sure you won’t be disappointed.
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Case Study: Better Value For Money Nappy Disposal For Orchard Nature Nursery

This children's nursery in Dumfries needed better nappy disposal services and value for money than their current large national washroom provider.
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Client Name: Orchard Nature Nursery
Business Sector: Childcare
Website: http://www.orchardnaturenursery.co.uk
Location: Dumfries
Requirements
Improve service whilst reducing costs. The Orchard Nature Nursery contacted Wilson Washroom Services to ask if we would be able to provide a nappy disposal service for their nursery in Dumfries. Orchard Nature Nursery informed us that they were currently being serviced by a large national washroom provider but they were extremely disappointed with the service they were being given and felt they were not getting value for money.
Solution
After a site visit and discussion with the management team at Orchard Nature Nursery, Wilson Washroom Services were able to advise on what service would suit them best along with supplying sanitary disposal units and air fresh units for their site.
Outcome
Orchard Nature Nursery were happy with the recommendations and delighted with the price contracted by Wilson Washroom Services. Even though Orchard Nature Nursery is in Dumfries, Wilson Washroom Services are able to service the site on a regular basis with one of our own fully trained and uniformed technicians covering this area on a regular basis. Wilson Washroom Services have been successfully servicing the nursery for some time now and are delighted to be offering a much more reliable and cost efficient service than they were previously experiencing.
Feedback
I have been impressed with the products and service provided by Wilson Washroom Services. Not only is the nursery receiving a much better service, we are saving a little bit of money, which is great! Kim Bannister, Owner, Orchard Nature Nursery
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Case Study – Improved Sitewide Soap Dispensing System at Murrayfield Stadium, Edinburgh

Murrayfield Stadium needed a new and improved soap system that was reliable and economical to run.
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Client Name: The Murrayfield Experience
Business Sector: Stadium, Sporting/Concert Venue
Website: http://www.murrayfieldexperience.com
Location: Edinburgh
Requirements
Facilities managers at The Murrayfield Experience needed to renew and improve the soap system at Murrayfield Stadium in Edinburgh and have a new soap system fully installed in time for the start of the RBS Six Nations Competition. The site had a mix of wall mounted soap dispensers and dispensers fitted on some vanity units throughout their facility.
Solution
After a free site survey, Wilson Washroom Services recommended that the site be fitted out with the latest fully automatic Black and Chrome soap dispensers from GoJo. The dispensers look great, are extremely reliable and economic to run. The dispensers come in 2 sizes 700ml and 1200ml. As the site was looking for the dispensers to be mounted onto mirrors in their washrooms we advised using the 700ml dispensers, as we are able to fit this size direct on to glass and mirrors if required. The dispensers are part of the GoJo LTX range which come with a lifetime guarantee for the end user, so no worries about additional costs in the future.
Outcome
The Murrayfield Experience agreed with our recommendations and took advantage of our offer to supply and fit the soap dispensers completely free of charge. The facility now has only one style of dispenser in place, so it will be easier for the site to manage the stock requirements for the soap system moving forward. An additional benefit was improved aesthetics of the washrooms within the site.
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Case Study – Tanfield Custom Logo Entrance Mat

As part of ongoing improvements at this state-of-the-art office complex the decision was taken to have a custom high definition logo mat made to enhance the main entrance of the building.
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Client Name: Tanfield
Business Sector: Commercial Office Accommodation
Website: http://www.tanfield-edinburgh.com
Location: Edinburgh
Requirements
Tanfield has been comprehensively designed to reflect the changing and flexible requirements of 21st century office occupiers. Each aspect of Tanfield’s interior has been designed to allow the occupier to utilise the spacious common areas including an onsite coffee shop and various break out areas. As part of ongoing improvements being made at the site the decision was taken to have a custom high definition logo mat made for the main entrance of the building.
Solution
The process for arranging a mat of this style and type was really easy, with the artwork being arranged within 24 hours and delivery to site from receipt of order taking only 5 working days. The mat was produced by utilising the latest HD Print Technology available to Wilson Washrooms.
Outcome
The result was fantastic and the site now has a large custom logo entrance mat in place that will be fully maintained as part of the Wilson service.
Do you need similar products/services to help your business?
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