Case Studies

No Thumnail

Case Study – Student Loans Company, Glasgow

Student Loans Company is a large organisation providing financial support to higher and further education students. We were approached by their Facilities Management company with a view to supplying their Glasgow Bothwell St offices with a range of washroom services including air fresheners, toilet sanitising products and service schedule.
Find out more
Client Name: Student Loans Company
Website: https://www.slc.co.uk/
Location: Glasgow
Requirements
Student Loans Company is a large organisation with around 1500 staff. There aim to deliver financial support to eligible students and learners pursuing higher and further education in accordance with the student support regulations and relevant public policy objectives. In Scotland, this is done in partnership with the SAAS.

We were approached by the Facilities company, Engie, who look after the SLC in Glasgow to visit the site to complete a site survey for washroom equipment required and to submit a quote.
Solution
After meeting with the client and listening to their requirements we recommended environmentally friendly Oxy-Gen Powered Air Fresheners which provide constant fragrance 24 hours a day, toilet seat sanitisers and sanitary disposal units.

Toilet seat sanitisers help provide peace of mind for those who are concerned about the cleanliness of washroom surfaces by allowing them to take matters into their own hands. The units are simple to use; simply take a piece of toilet tissue and place it underneath the unit, causing a fine spray to emerge. The customer can then wipe the surface, cleansing it to their satisfaction.

We agreed a suitable service schedule and then provided their Head Office with a Digital Contract for the washroom equipment required.
Outcome
In a very timely manner Wilson Washroom Services delivered and fitted the washroom equipment throughout their facility. An appropriate service cycle was also agreed on by Engie and Wilson Washrooms for sanitising and maintaining the equipment.

Engie were delighted with the professional manner that Wilson Washroom Services dealt with their enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional and efficient manner.

Wilson Washrooms look forward to dealing with Engie in the future.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Burns Mall, Kilmarnock

Shopping mall washrooms demand high standards of products which need to be fit for purpose, durable and cost effective. Burns Mall in Kilmarnock was no exception when they contacted us for a quote to fit out their newly refurbished washroom facilities.
Find out more
Client Name: Burns Mall
Business Sector: Retail
Website: http://burnsmall.co.uk
Location: New River Retail Park, Kilmarnock
Requirements
Scott approached us along with various other washroom suppliers to tender for their newly refurbished washrooms at the Burns Mall in Kilmarnock.

Wilson Washroom Services visited their premises to complete an onsite survey of the washroom facilities and to submit a quote to their Head Office. We were successful with the quote submitted and fortunately gained a new customer.
Solution
We then provided their Head Office with a Digital Contract for the washroom facilities required which included Sanitary Bins, Nappy Bins, Multi Vending Machines, Oxygen Air Fresh units and Dust Control mats.

It was also agreed that the washrooms would be fitted out with the Bay West Range toilet roll dispensers, which were supplied and fitted completely free of charge by the Wilson Washroom Service engineer. The dispensers are not only stylish, but are extremely cost effective, environmentally friendly and also come in 5 colours (red, blue, green, black and white) which allows you to match in with your decor.
Outcome
Burns Mall Manager Scott was happy with the recommendations and delighted with the quote provided by Wilson Washroom Services, and with their speedy response. The equipment which has been installed will provide a first class service to their customers.

A suitable service schedule has been agreed to suit the needs of the business. We at Wilsons look forward to a long and successful relationship with the Burns Mall.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Alea Casino

This busy city centre casino had been let down by their existing washroom service provider and needed washroom services as a matter of urgency. The products required covered a wide range of services to cater for the varied needs of their customers.
Find out more
Client Name: Alea Casino
Business Sector: Casino
Website: https://glasgow.aleacasinos.com
Location: Glasgow
Requirements
Alea Casino Glasgow offers everything you could possibly want for a great night out. It is spread over two stunning floors with high ceilings and boasting views of the River Clyde and city skyline.

The casino had been let down by their existing washroom service provider and needed washroom services as a matter of urgency. Our immediate response solved the problem.

Wilson Washroom Services carried out a complete site survey. We then provided their Head Office with a Digital Contract for the washroom facilities required which included Sanitary Bins, Nappy Bins, Dual Column Vending machines and Air Fresh units.

The Digital Contract allows us to send the contract over the internet for the customer to fully review and sign online with both parties getting a copy of the signed document making it a very efficient time saving process. This reduces the amount of paper required so is good for the environment too.
Solution
Alea Casino were happy with the recommendations and delighted with the price provided by Wilson Washroom Services. In a very timely manner Wilson Washroom Services delivered and fitted the washroom equipment throughout their facility.

An appropriate service cycle was also agreed between Alea Casino and Wilson Washrooms for sanitising and maintaining the equipment to ensure the washrooms in their facility meet the high standards delivered throughout the rest of their site.
Outcome
Alea Casino were delighted with the professional manner that Wilson Washroom Services dealt with our enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional, quick and efficient manner.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Guala Closures Group, Bathgate

Guala Closures Group, the market leader in the production of aluminium and non-refillable closures, required a full refit of their production facility’s washroom services including bespoke products some of required a quick turnaround.
Find out more
Client Name: Guala Closures Group
Business Sector: Product Packaging Manufacturing
Website: http://www.gualaclosures.com
Location: Bathgate
Requirements
Guala Closures Group is the world leader in the production of non-refillable closures and in anti-counterfeiting technologies, with over 14 billion closures sold each year. They specialise in various types of capping systems such as Snap-on, Roll-on, Screw-on, etc.

We were contacted by the cleaning contractor who look after Guala Closure sites in Bathgate. They required Wilson Washroom Services to visit their premises to complete an onsite survey to fully refit their washroom facilities and to submit a quote.
Solution
Wilson Washroom Services carried out a complete site survey and provided the cleaning contractor with an electronic contract of the washroom facilities required which included designer sanitary bins, air fresh units and both logo and plain dust control mats.

For the logo mats we had to retrieve a copy of the company logo, send this to our highly trained designers where they put together a design and added colour for the client to see. The client was happy for us to go ahead and order the logo mats. The client had the mat on their premises within 5 working days.
Outcome
In a very timely manner Wilson Washroom Services delivered and fitted the washroom equipment throughout their facility. An appropriate service cycle was also agreed on by United Cleaning Solutions and Wilson Washrooms for sanitising and maintaining the equipment.

United Cleaning Solutions were delighted with the professional manner that Wilson Washroom Services dealt with their enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional and efficient manner.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Volvo Bus & Truck

Long-standing Wilson Washroom customers Volvo Truck & Bus Company recently had problems with malodours in their busy restroom facilities at their Aberdeen depot. We were approached for a consultation to see what could be done.
Find out more
Client Name: Volvo Bus & Truck
Business Sector: Truck and Bus Dealership
Website: http://www.dealer.volvotrucks.co.uk/vtbc-northandscotland/our-depots/aberdeen.html
Location: Aberdeen
Requirements
Recently, Neal, the branch manager at the Aberdeen Depot, came to us looking for a way to resolve an odour issue which they were experiencing in a few of their male toilets. It is a busy depot with a lot of comings and goings using the restroom facilities.
Solution
We suggested our Oxy Air Fresh to Neal and offered him a free trial for 1 month in an area where the odour was a real issue. Neal was happy to try this. Oxy-Gen Powered Air Fresh is a totally clean power source that produces continuous levels of intense fragrance containing no environmentally harmful substances – just pure natural scent.

The Oxygen Air Fresh is designed to look good in any location and the elegant dispenser comes in 9 various colours that will compliment any room big or small.
Outcome
After the month’s trial Neal was back onto us, he was delighted with the difference the Oxygen Air made to his washroom facilities.

We have now been to Aberdeen and installed 10 Oxygen Air Fresheners throughout their premises which will be serviced every 8 weeks.

The staff in the branch are delighted with the new fragrance throughout their building.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Speyroc, Glasgow

Developers and building contractors Speyroc have been one of Wilson Washrooms’ customers for a number of years now. We were recently approached by one of their surveyors and asked if we could supply five of their sites with new products.
Find out more
Client Name: Speyroc
Business Sector: Building Contractors
Website: http://www.speyroc.com
Location: Glasgow
Requirements
We were recently approached by one of their surveyors and asked if we could supply five of their sites with new products and we quickly responded to this request.
Solution
The five sites required 22 Air Freshener units and 22 Bio Ball urinal sanitisers. They opted for the automatic air fresheners which use an environmentally friendly pump spray system designed to eliminate unwanted odours. The battery-operated units automatically dispense a small burst of fragrance spray into the air at specific intervals in order to keep bad odours at bay. The units are discreet and stylish and come in various colours that will fit in with any décor, making them suitable for washrooms, kitchens, reception areas, offices and gymnasiums.

We also supplied a WC and sanitising device called BioBall. This is a biological block that contains billions of friendly bacteria which include several different enzymes, surfactants and a detergent. The BioBall is activated when a small amount of liquid is passed over it, which can either be water or urine. Once activated, the enzymes are carried into the drain and the fragrance is released into the air. The enzymes will then break down all fats, oils and greases, uric salt, lime scale, and anything organic or bio. Once the drains are clean the surfactants in the BioBall will then coat the inside of the drains to ensure that nothing can adhere to the drains.

Our experienced service engineer quickly and efficiently installed these products at all 5 sites.
Outcome
With both these products now in place and a service schedule agreed on, Speyroc’s washrooms will now sustain a very pleasant odour.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Linde Material Handling, East Kilbride

This company's initial enquiry was for hand dryers we could provide for rental or purchase that would save them money in the long term. During the process they also expressed an interest in soap dispensers…
Find out more
Client Name: Linde Material Handling
Business Sector: Machinery Rental
Website: http://www.linde-mh.co.uk/en_uk/
Location: East Kilbride
Requirements
Linde Material Handling Scotland is an extremely busy company who pride themselves on offering the full range of Linde products and services to meet those needs, for virtually every industrial and commercial sector.

A Linde representative came to us a couple of months ago requiring information on Hand Dryers. One of the team from Wilson Washrooms went for a visit onsite to show various types of hand dryers we supply, and also to explain the options of renting or buying the dryers.
Solution
It was agreed that we would supply our very latest low power, energy saving hand dryer, they have an energy efficient power output of only 550W, which means the running costs are really low due to the minimal amount of electricity being used to run the dryers. Performance is not compromised, as the fast dry unit will still dry your hands in 10-12 seconds making it a great choice for businesses who want a cost effective hand drying solution. Stylish and modern, the dryers are available in White or Bright Chrome. Our clients opted to purchase the dryers in White and they were fitted by one of our experienced service engineers.

Whilst our representative was onsite they also enquired about having soap dispensers fitted into their toilet areas. Our representative recommended our stylish Chrome and Black GOJO hands free dispenser. These dispensers were able to be fitted directly onto the mirror as there was limited space. They were also supplied and fitted free of charge which made for a very happy customer.
Outcome
The customer is delighted with their nice new compact hand dryers and stylish soap dispensers. They were happy with the professional manner that Wilson Washroom Services dealt with our enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional, quick and efficient manner.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Renault Trucks, Bellshill

Renault Trucks in Bellshill was undergoing a complete branch refurbishment and Wilson Washrooms Services were invited in to advise on improvements that could be made to their washrooms facilities.
Find out more
Client Name: Renault Trucks
Business Sector: Vehicle Dealership
Location: Bellshill
Requirements
Renault Trucks in Bellshill was undergoing a complete branch refurbishment and Wilson Washrooms Services were invited in to advise on improvements that could be made to their washrooms facilities.
Solution
After a full site survey was carried out on the site and listening to the customer’s requirements it was recommended, as it is a predominantly male environment, that the washrooms be fitted out with Oxy-Gen air fresheners, a water management system, urinal sleeves and one sanitary disposal unit.

The washrooms were also fitted out with our very stylish Da Vinci chrome toilet roll and hand towel dispensers which gives the washrooms a very elegant and stylish look, along with Hands Free Designer Foam Soap Dispensers from GoJo. The products being used are all eco-friendly and the best value for the customer.
Outcome
The branch saved money on their new toilet tissue dispensers and new soap dispensers as they were all supplied completely free of charge. The washrooms now smell great 24 hours a day thanks to the Oxy-Gen Power Air Fresh units.
Feedback
We were delighted with the professional manner that Wilson Washroom Services dealt with our enquiry. The entire process from initial enquiry, site meeting and survey through to recommendations, quotation and fitting was handled in an extremely professional, quick and efficient manner. Peter Murray, Branch Manager, Renault Trucks, Bellshill
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Heavers Farm Primary School

This school in London had the unexpected need to safely dispose of needles and syringes. As these are potentially dangerous the school had to ensure they complied with Health and Safety legislation.
Find out more
Client Name: Heavers Farm Primary School
Business Sector: Education
Website: https://heaversfarm.com
Location: London
Requirements
Scott Greenbrook, Senior Site Manager at Heavers Farm Primary School, is a loyal customer of Wilson Washrooms and has been for a number of years. Wilson Washrooms currently provides the school’s sanitary bins and nappy bins at the school. Scott contacted us recently with a concern he had regarding an issue they had come across in the school. They found themselves being in need of a Sharp Disposal Service as one of the pupils had been diagnosed as Diabetic.
Solution
Scott was delighted to find that this was another service Wilson Washroom Services could supply for him due to our extensive coverage throughout the UK.

A little more information was obtained to determine what type of Sharps Bin was required. In this case a yellow lid container was required. Sharps bins with a yellow lid are designed for waste that contains medical residue such as medically contaminated needles and syringes (including ones that are fully discharged).
Outcome
A sharps container was delivered to site and an uplift and disposal service was agreed on with the client. The client was delighted to get this organised so quickly and efficiently and also as they have now met with the duty of care requirements for their student whilst also meeting with Health and Safety Requirements for the school.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
No Thumnail

Case Study – Arthur Street Kitchen, Ayr

This bar/restaurant in Ayr was being refurbished and the owners needed advice on and supply, installation and servicing of a range of washroom services that would enhance customers’ experience and complement the refurbished interior.
Find out more
Client Name: Arthur Street Kitchen
Business Sector: Bar/Restaurant
Location: Ayr
Requirements
Arthur Street Kitchen is in the heart of Ayr town centre. It has just been taken over by local chef/publican Chris Steele who is doing a complete refurbishment on the property before he opens the doors to the public in time for Christmas.

Wilson Washroom Services were asked to fit out their washrooms and advise of any other products or services that would enhance the environment within their new facility.
Solution
After meeting with Jon Neil, General Manager for the bar/restaurant, it was agreed that the washrooms would be fitted out with the Bay West Range dispensers, which were supplied and fitted completely free of charge by the Wilson Washroom Services fitting team. The dispensers are not only stylish, but are extremely cost effective and environmentally friendly and also come in five various colours (red, blue, green, black and white) which allows you to match in with your decor. The bar/restaurant is now fully kitted out with new toilet dispensers, hand towel and soap systems along with designer sanitary bins supplied to all female cubicles.

We also supplied and fitted automatic air fresheners which use an environmentally friendly pump spray system designed to eliminate unwanted odours. The battery-operated units automatically dispense a small burst of fragrance spray into the air at specific intervals in order to keep bad odours at bay.

In the gents’ toilets we advised that they have an auto urinal sanitiser installed. Auto Sanitiser provides a complete solution for the control of both limescale build up and bacterial growth as well as aiding the prevention of malodours in the washroom.
Outcome
Chris and Jon were happy with the recommendations and delighted with the price contracted by Wilson Washroom Services. Wilson Washroom Services are able to service the site on a regular basis with one of our own fully trained and uniformed technicians covering this area on a regular basis. Wilson Washroom Services have been successfully servicing the another two bar/restaurants owned by Chris, "Stagedoor" and “The Hollybush Inn”, for some time now and are delighted to be offering a much more reliable and cost efficient service.

We wish Chris, Jon and their staff all the best when you open your doors on Friday just in time for the busy festive season.
Do you need similar products/services to help your business?
Call us on 0843 289 2250
Get in touch by Email
Use our Online Enquiry Form
More Case Studies »
Fill out our quick and easy online enquiry for more information on the services we provide!
Fields marked with a (*) are required
Fields marked with an * are required

By submitting this form you agree to receive information via email newsletters about products and services from Wilson Washrooms which we think may interest you. You can opt out of receiving these newsletters by clicking the unsubscribe link in newsletters we send.