The following are extracts from messages received at Wilson Washroom Services from some of our customers.
We welcome feedback from our customers whether positive or how we can improve our service to your business.
From start to finish the service provided by Wilson Washroom Services was professional, reliable and friendly. You always get a voice at the end of the phone or a quick response to an email. The level of communication is great. We are delighted with our new Logo Mat. I would have no hesitation in recommending Wilsons to anyone in the future. Keep up the good work.
Michael Singh Restaurant Manager, Panda Chinese Cuisine, Glasgow
A big thank you to the team at Wilson Washrooms. We have been using their services for a few years now. We would have no hesitation recommending them to other businesses. The team always go the extra mile to ensure our washroom services on site are looking 100%. We happily just renewed our contract for another 3 years, keep up the good work.
Margaret Williams, Practice Manager, The New Surgery, Kilmacolm
Wilson Washrooms have been our washroom providers for the past couple of years now. We are always extremely happy with the advice and service provided.
We have recently taken on another premises, where Wilson Washrooms quickly responded to our request for a quote for fitting out the venue with washroom equipment.
We will continue to use Wilson Washrooms in the future and would have no problems recommending them to other businesses.
Chris Steele, Owner, Hollybush Inn & Stagedoor Cafe
Many thanks to the team for excellent and professional service. The service is delivered on time, all of the time. The team always go the extra mile to make sure our washroom services on site are looking 100%. Always service with a smile. We are happy to continue using Wilson Washrooms in the future. Well done Wilson Washrooms!
Carol Clark, Office Manager, Nether Johnstone House, Johnstone
From start to finish the service provided by Wilson Washroom Services is professional, reliable and user friendly and you always get a voice at the end of the phone. The level of communication is great. We will continue to use their services in the years to come.
We would highly recommend them to anyone looking to improve their current service.
Colin Freeman, Operations Manager, Glasgow Bike Station, Glasgow
We have been using Wilson Washroom Services for a number of years, and have recently renewed our contract for another 3 years. We have always been happy with both the service and the price Wilson’s have given us.
Alison Sinclair, Office Manager, Benvenuti, Dumbarton
We have been using Wilson Washroom Services for several years now and we have found that they go above and beyond to help us when help is required. They always service our bins on time every week and deliveries are speedy and prompt when we require supplies for our hand towels and other items.
We would highly recommend this company.
Rachel Roberts, Finance Manager, Basic @ Corner House Day Nursery, Helensburgh
I have been using Wilson Washrooms for a number of years now so I had no hesitation in inviting them to kit out my new premises in Glasgow Road, Paisley. As always, they didn’t let me down! They provided great products that look great, are easy to use and save me
money. I would have no hesitation in recommending Wilsons to anyone
in the future. Keep up the good work.
Neil Gordon, Gleddoch Family Butchers, Paisley
We have been using Wilson Washrooms since January 2006 and have always been really happy with both the price and the service they give us.
Margaret McEwan, Arcadia Business Centre, Clydebank
Along with a number of other services we offer, we manage the washrooms in multiple sites across Scotland and have partnered with Wilson Washroom Services to look after our clients since 2009. They have always delivered a great service, additional site openings, site closures, site changes are always handled promptly and efficiently by the whole team ensuring our customers are always fully looked after.
Harry Millan, Managing Director, Millan Services Ltd
Many thanks to the team for excellent and professional service. The service is delivered on time, all of the time. The team always go the extra mile to make sure our washroom services on site are looking 100%. Well done Wilson Washrooms!
The Church of Scotland, St Andrews West Church, Falkirk
Wilson Washrooms understand my site’s needs and always react when I need them. They are easy to deal with and provide a good reliable service. I wouldn’t hesitate recommending them as I have only ever had a good experience in my dealings with them.
Tony Carlin, Maintenance Supervisor, Bellrock
I have been using Wilson Washroom Services for almost 6 years now and I can’t fault the service being provided, first class customer service, great products with deliveries on time, all of the time.
Frank Phelps (Oaks Academy, Cheshire)
Very warm and friendly staff, happy to answer any queries that have arisen.
This company do what they say on the tin. Service delivered on time, all of the time as promised.
Fiona Rennie (Operations Committee, Killearn Village Hall)
From start to finish the service provided by Wilson Washroom Services is professional, user friendly and you always get a voice at the end of the phone.The level of communication is great.
I would have no problem in recommending this company.
The feedback from my clients is very positive about Wilson Washroom Services.
Danny Harkness, Regional Operations Manager, Robinson Services, Glasgow
After having a disastrous time with a previous supplier we contacted Wilson washrooms and after a quick meeting they delivered what was promised. Wilson washrooms now supply all our washroom supplies, mats etc. We would highly recommend them to anyone looking to improve their current service.
Neil Salkeld, Operations Director – Shine Cleaning Solutions, Livingston
Euro Hostel have been using Wilson Washrooms Services for over 6 years now and I am yet to be disappointed. With great and reliable service, friendly approachable staff, the best prices possible and a fantastic representative we are definitely happy customers! We would certainly recommend no other!
Rosanna Burns, General Manager, Euro Hostel Glasgow
The service we have received from the initial contact has been very professional and diligent to our requirements. As Facilities Manager I would rate this company as one of the best I deal with in terms of customer service, communication and product delivery.
Alan Adam, Facilities Manager, Lowland Reserve Forces’ and Cadets’ Association
We have used Wilson Washrooms for a number of years and have always found their service to be excellent, always delivering on the service they promised.
Bill Smyth, Director, Spectra Interior Supplies Ltd, Glasgow
We have always had a great service from Wilson Washrooms and will certainly be keeping your services for our future needs.
The reason being we couldn’t fault your services for our sanitary bins and our other toilet facilities including soap and hand towels that always please our tenants on their quality. We, of course, also like the value for money you give us.
Linda McCulloch, Office Manager, For Rasul Investments
Having used Wilson Washroom Services for over 10 years now I have always found the staff to be competent and friendly, the products offered are much more superior to what we had previously, and the pricing is spot on.
Jamie White, Peggy White’s Filling Station (ESSO), Newhouse
Sandyford Henderson Memorial Church in Glasgow has been using Wilson Washrooms for sanitary services in our lavatories for the past two years.
Their staff have accommodated us with regard to suitable entry times and have gone about the work very efficiently.
We are happy with the service and price and are therefore glad to extend our contract in the near future.
We are pleased to recommend Wilson Washrooms to any potential new client.
Harry Laird, Clerk to the Congregational Board, Sandyford Henderson Memorial Church of Scotland
We have been using Wilson Washrooms for over a year now and without a doubt they have been the best washroom company I have used, the service is second to none and the staff are always very professional and efficient.
Paul Allan MD, Allan Commercial Interiors
I looked at various Washroom Service companies to improve the quality of my toilets for customers and I found Wilson Washroom Services the best to fit my needs. The service provided has made a huge difference in the customer experience of my toilets, whilst the price was more competitive than from other Washroom Service companies.
Craig Adamson, Proprietor, Soups U
We have used Wilson Washrooms for over 10 years in respect of hygiene services, we always found them to be very reliable and extremely professional.
Stephen Travers, Managing Director, Kelvin Smith Corporate Risk
We have been using Wilsons Washrooms for the last few months and they have been great! Our main reason for changing was the great price they offered, by far the best we got offered. The staff are always friendly and eager to help.
Would highly recommend Wilsons Washrooms.
Grasshoppers Nursery Team
Wilson Washroom Services have been providing washroom services to Alexander Sloan, Chartered Accountants, for the last three years.
During that time their service has been excellent. The staff at Wilsons are always friendly and eager to help. Moreover, this service is delivered at extremely competitive prices. We would definitely recommend them to other firms.
Kevin Booth, Alexander Sloan, Chartered Accountants
We have been using Wilson Washroom Services for 8 years. The company are always reliable and deliver their service on time every time. The staff are very friendly and accommodating. I have never had any problems when using the company.
Kerryn Raybould, Owner, Greenacres Childen’s Nursery
Wilson Washrooms have continually provided Speyroc with an efficient service. Highly recommended.
Lacey McCurely, Speyroc
We have been using Wilson Washroom Services for over two years now and are very happy. Helpful, friendly staff and efficient service, would recommend.
Thanks & Regards
Kirsteen Blair, Administration, Agility
LSS have been working with Wilson Washrooms at the SECC since September 2015. LSS are delighted with the current level of service being provided.
The Wilson Washrooms team are professional and understand the needs of our business which is key to the successful working relationship that we share.
LSS look forward to working closely with Wilson Washrooms for many years to come.
David Mories, LSS, Glasgow
I am impressed with the consistently high standards of service provided by Wilson Washroom Services.
The staff are both efficient and professional and demonstrate a commitment to ensure the customer is satisfied with all work undertaken.
I would have no reservations in recommending this company for anyone looking for a solution for their washroom requirements.
Theresa Campbell, Enable Glasgow, Registered Manager
We have used Wilson Washroom Services for many years across several locations and have found them to be exceptional.
The field teams are extremely helpful with nothing too much hassle.
A good efficient service I’d highly recommend.
Ross Keenan, Owner, Cosmic Coppers Childcare
I’m very impressed with the service received from Wilson Washrooms.
Any requests are always dealt with promptly and staff are very pleasant.
Rosemary Fee, Practice Secretary, Holmes Miller Architects
I have been dealing with Wilson Washrooms for over 10 years now and have found the service delivered by the team to be first class.
They look after my 3 shops in Beith, Dalry and Kilbirnie. The service team are discreet, friendly and reliable along with prompt and professional back up from any requests I have had over the time dealing with Wilsons.
Maurice Irvine, Owner, Irvine’s Bakers, Ayrshire
Our association has been supplied by Wilson Washroom Services for 2 years after an initial enquiry resulting from a visit to the Health and Safety Exhibition in Edinburgh. I was interested to hear in the products provided as the had the Eco Green label. The service we have received from the initial contact has been very professional and diligent to our requirements.
They offered us an initial trial to allow me to assess if their products suited our requirements. After the trial we decided to add the company to our preferred supplier list and contracted them to provide us with a full washroom service for our Headquarter Complex. Subsequently our 3 Army Cadet locations have also contracted their services. We also supply our main reserve sites with their toilet rolls, hand towels and hand wash.
We find that our outlay on the services has to increased but the quality of product is far better.
As Facilities Manager I would rate this company as one of the best I deal with in terms of customer service, communication and product delivery.
Alan Adam, Facilities Manager, Lowland Reserve Forces’ and Cadets’ Association
Glasgow Science Centre have used Wilson Washroom Services for a number of years and we have been very impressed with this service they have provided and we will continue to see recommendations from them on how we can improve our washroom facilities at Glasgow Science Centre.My position within the company is the Customer Services Manager and I am responsible for the cleaning team and I have to ensure that we provide clean facilities at all times in all areas of business.Wilson Washroom Services has supplied cleaning materials for a number of years and I approached them for some advice when Glasgow Science Centre got the contract to manage Whitelee Visitor Centre on behalf os Scottish Power Renewables. Wilson Washrooms got the contract to service sanitary disposal, auto air fresheners, nappy disposal service and they also fitted out the Visitor Centre with Bay West hand soap and toiler roll dispensers. All of these products are accredited environmentally and are officially ‘Green Washroom’ products. Because of the excellent service Wilson Washrooms provided at the Whitelee Visitor Centre, I decided to introduce all of the above services into Glasgow Science Centre.Over the past couple of years Wilson Washrooms has also provided us with the following services – air sterile its and various vending units. Cleaning standards and services have improved within Glasgow Science Centre over the past couple of years and we have also reduced our costs by introducing new products, etc.Wilson Washroom Services pride themselves on looking after their customers and that is exactly what they do.
Gerry McCann, Customer Services Manager, Glasgow Science Centre
We moved to Wilson from a large national company earlier this year. We are delighted with the standard of service provided by Wilson, from initial contact right up till present day. All services are carried out on time, all the staff are professional, polite and helpful. We would highly recommended Wilson Washrooms.
Anne Bell, Asst. Bursar & Premises Manager, High School of Glasgow
Lomond School has been working in partnership with Wilson Washroom Services for over 6 years. Their service from start to finish has been exemplary on a professional, knowledgeable, yet friendly level that far exceeds all other similar companies within the industry that I have dealt with. The customer service and dedication they show to their customers is superb. So many companies now have poor customer service, it is a breath of fresh air to fins a company that cares not only about the service it provides but also its customers.When I have ever placed a call to their office nothing ever seems to be too much trouble and whatever my query or issue it is dealt with promptly and professionally.When sales representatives from other washroom service companies meet with me to try and win my business. When they leave I am safe in the knowledge that I know they cannot match Wilson Washroom Services.Finally, Lomond School have been using Wilson Washroom Services for one six years for two simple reasons. No other company gets close to them for price or customer service.
Tom Miller, Estates Manager and Health & Safety Office, Lomond School, Helensburgh
At Scottish Rugby we value all our contractor relationships and recognise the important part they play as we strive to deliver an exceptional customer experience throughout the year.Wilson Washrooms have consistently supported us by delivering an exceptional service in key areas of our business including planned maintenance, washroom supplies and reactive maintenance.We would like to thank Wilson Washrooms for their continued support and look forward to working with you in the future.
Garry Blackadder, Scottish Rugby Union Facilities Manager
The service provided by Jason and his team to The Glasgow High School Club Ltd has been outstanding. We changed from our previous washroom services provider 18 months ago. The quality of service from Wilson Washroom Services has been much better than our previous supplier and cost savings have been significant. The equipment provided is smarter in appearance and is lasting much longer in a harsh sporting environment.With Jason’s assistance we have also been able to reduce our washroom water use which has resulted in a 79% saving in our overall water bill. This locally based company always goes the extra yard to ensure we are completely satisfied – well done and thanks to Jason and his team.
Wilson Washroom Services pride themselves on looking after their customers and that is exactly what they do.”
Keith Hodgson, Estate Manager, High School Club Limited & The High School of Glasgow
SAMH have been using Wilson Washroom for just over 3 years now and we have been delighted with the service they have been providing in this time. Our sites spread from Moray to the Borders and we have been extremely happy with how Wilsons have managed our account.Wilsons provide washroom services for over 45 separate locations for us and we have found the service to be first class. We have now been able to streamline our washroom contract and Wilsons have been really helpful in advising us on the best way to achieve this by consolidating all of the sites on to one manageable organisation.The staff at Wilsons are very friendly and professional and we have found that they are only too happy to help when we have any problems that we think they can help withI would be more than happy to recommend Wilsons Washroom Services.Linda Clark, Administration Manager, SAMH
Adrel has been using the services of Wilson Washroom for the last 3 years. I have found the customer service and competitive prices to be absolutely excellent. I can go as far to say that this is easily one of the best company’s that I have had to deal with. It is a professional and reliable business, other big blue chip company’s could learn a lot from Julie.
Jackie Bonnar, Operations Manager, Adrel